What California Bill 1513 Means for Salons and Spas on Commission
Note: Although CA employment attorneys were consulted when researching this article, we highly recommend that you contact a legal representative to discuss your rights and responsibilities on this...
View ArticleWhy Retail Commission Does Not Work in Salons & Spas
For an industry that is so dependent on professional products, we still haven’t broken the secret code to get professional service providers to sell. Even with the advancement and sophistication of...
View ArticleWhen Salon & Spa Employees Choose to Leave
When service providers decide to quit a salon/spa, it is anything but, “Go gently into that good night.” All too often, the process plays out with clandestine plotting and close teammates swearing...
View ArticleThe Dirty Truth About Salon & Spa Service Payroll Costs
Warning: The following may be a tough pill for many salon and spa owners to swallow… but it’s one that needs to be swallowed nonetheless. Ready? Let’s talk salon and spa service payroll costs: The...
View ArticleTeam-Based Pay Case Studies
The following is a continuing series of salon and spa case studies, highlighting winners of Strategies 2015 Team-Based Pay Awards. We will be featuring businesses of different shapes and sizes...
View ArticleOwning an Employee-Based Salon or Spa
There are many voices that say, “Commission salon/spas are a thing of the past.” What I don’t understand is why “commission” … a method of compensation … is used to describe an employee-based business....
View ArticleSalon & Spa Interviewing and the PAY Conversation
A phone call comes in for a position you want to fill. The prospective employee says, “I’m interested in the [service provider] position you have open. What commission rate do you pay?” I have never...
View Article2016 Team-Based Pay Awards Winners
The second annual Team-Based Pay Awards were held September 18, 2016 at the Westin Chicago Northwest in Itasca, IL. The awards ceremony ran concurrently with Strategies Team-Based Pay Conference at the...
View ArticleThe Danger of Who Gets the Credit
I was in a Barney’s New York store looking for new suit. I narrowed the selection to a suit I really liked and was ready for some sales help. About ten feet away, two sales people are having an...
View ArticleBrand Building for Team-Based Pay Salons & Spas
Being busy doesn’t create a brand. Filling chairs and treatment rooms doesn’t build a brand. Building client loyalty to “stylists/estheticians/massage tech/etc.” is more anti-brand building than...
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